62%
of calls to small businesses go unanswered
Most happen during peak hours — exactly when new customers call.
Source: 411 Locals study, 2024
Missed-call text-back · for Alberta trades
Miss the call,lose the job.
When your hands are full, Reputini texts the caller back in seconds — so the job's booked with you, not the next guy on Google.
Call (587) 606-0296
Hang up. Watch it text you back.
$99/mo · 14-day free trial
No app to learnReply from your own phoneCancel anytime
Missed call2:14 PM — while you were on a job
Text sent backSeconds later, automatically
- You're under a sink. The phone's ringing.
- On a roof — you can't pick up.
- Hands full? The text still goes out.
- The job goes to whoever answers first.
- Reply from your own phone, anywhere.
- HVAC · Plumbing · Electrical · Roofing · Restoration
Why it matters
Missed calls are quiet money leaks
You never hear the jobs that ring out. The research is loud about it.
85%
of callers who don't reach a person never call back
Few people leave voicemails anymore. They just dial the next result on Google.
Source: 411 Locals study, 2024
98%
of text messages get opened
Versus roughly 20% for email. A text back gets seen almost every time.
Source: SMS industry benchmarks (Klaviyo, Attentive)
How it works
From missed call to booked job
Behind the scenes
You keep your number. We catch what you miss.
Built for busy hands
Built for trades who can't pick up
Plumbers under a sink. HVAC techs in an attic. Electricians in a live panel. Roofers two storeys up. When your hands are full and the phone rings, Reputini catches what you can't.
- HVAC
- Plumbing
- Electrical
- Roofing
- Restoration
- Garage doors
The honest comparison
What it costs to never miss a call
Reputini
$99/mo
Monthly cost
$99/mo
Surprise overage
Never
Nights & weekends
Yes, 24/7
Answering service
Monthly cost
$235–2,400/mo + per-minute
Surprise overage
Every busy month
Nights & weekends
Limited
In-house receptionist
Monthly cost
$3,000–4,500/mo
Surprise overage
—
Nights & weekends
40 hrs/week
Answering-service and receptionist costs are typical North American ranges.
Why they get the call
You do better work. They just have more reviews.
You
5.0
18 reviews
vs
The big shop across town
4.8
5,000+ reviews
Same town, same callers — Google just sorts by reviews, and theirs has thousands. Reputini asks every happy customer for one, automatically, so your rating finally shows up where it counts.
The second wish
Turn happy customers into 5-star reviews
Catch the panicked caller, fix it fast, and they're glad to leave you a review. Reputini's Reviews plan asks automatically by SMS and email, then routes each one: glowing reviews go to Google, rough ones come to you first.
- SMS + email review requests
- Branded review page in English & French
- Reply suggestions, ready to send
- Review analytics dashboard
Tap a star to see where it goes
Public on Google
4★ and up — straight to your Google reviews
Private feedback to you
3★ and under — a private note to you, handled quietly
The cost of silence
What missed calls cost you
Drag the sliders — this is the revenue quietly ringing out every year.
$350
$100$5,000+
4 calls
150
Why 85%?
Most callers who don't reach a person never leave a voicemail — they just dial the next business on Google.
Per year you could be losing
$61,880
Reachable with instant text-back100%
Based on 52 weeks · 85% of missed callers never call back.
If you advertise on Google
You pay twice for a missed call.
If you run Google's Local Services Ads, you pay for every lead — so a call you can't answer is a lead you already paid for, sitting in voicemail. Google also counts how responsive you are when it ranks those ads. An instant text-back keeps the lead alive and keeps you answering.
Pricing
Two plans. No riddles.
Start with reviews, or lead with the missed-call rescue — both cancel anytime.
Reviews
More Google reviews, on autopilot
$19/month
- SMS & email review requests
- Review gating — 4★+ to Google, ≤3★ private
- Reply suggestions, ready to send
- Review analytics
- English + French
Reviews + Missed Call Text Back
Every missed call gets an instant text back
$99/month
14-day free trial · no setup fee
- Everything in Reviews
- Instant missed-call text-back
- Dedicated tracking number
- Two-way SMS relay — reply from your phone or the web
- Call analytics dashboard
- Live in minutes — your number, instantly
Cancel anytime · 2 months free when you pay yearly.
By starting, you agree to receive account + review text messages. Msg & data rates may apply. Reply STOP to opt out. Privacy · Terms
Common questions
No — keep yours. Forward it to your Reputini tracking line when you can't answer, or hand the tracking number out directly. Your personal cell stays private.
Yes, 24/7. That's when a lot of emergency trade calls come in.
Just reply to the text from your own phone — it relays straight to the customer from your tracking number. No app to learn.
Nothing up front — a 14-day free trial and no setup fee. Your tracking number is provisioned automatically when you sign up, and the onboarding wizard walks you through call forwarding and your message. Cancel anytime.
It's an instant message in your own wording. You take over the conversation from there.
Ready to stop losing calls?
Your next missed call could be a booked job instead.
Prefer to start small? The Reviews plan is $19/mo